Shipping Policy

We have a no refund policy. If you would like to cancel a placed order, you must do so within 48 hours of receiving your order confirmation email, a 12% transaction fee will be applied to your cancelled order and a 18% transaction fee will be applied to canceled Sezzle orders.

 

Due to Covid-19, medical supplies are receiving first priority during shipping so please allow an extra 3-4 days to receive items on top of our normal shipping policy.

 

Regular shipping takes 4-6 business days, (not including Saturday & Sunday). Orders placed after 7pm CST will be processed the Next Business Day. All orders are shipped by USPS Priority Mail. If your order is over $250 it does require a signature.

 

For our Sezzle Payment Plan option, shipping could take up to 7-10 business days.

 

All wig orders are custom made, therefore, we do not start production until ordered. Due to this process, shipping for our custom units take 8-10 business days.

 

We do offer Expedited Shipping you must give us a call at 678-786-9297 before placing your order for this service. We do not offer Expedited shipping on our Raw Hair due to how it is sourced. No we do not offer overnight shipping, only expedited shipping meaning you can receive your hair within 2-3 business days depending on your expedited shipping option.